We will ship out on all orders received by 2:00 PM (Central time)within 24 business hours except Saturday and Sunday. All order submitted after 2:00 PM will be shipped out on the next business day. All order submitted on Saturday and Sunday will be shipped out on Monday morning.
We will make every effort to fulfill your order properly. However, in the event
that you must return all or part of your order because of a problem,
please contact us within 14 days of receipt to inform us of your
situation. Please email or call us to get a return authorization before shipping them. We regret that we cannot refund shipping costs and
insurance.
We will credit your returned merchandise
providing ALL the following conditions exist:
(1)
Merchandise is shipped back in the same condition as when it left
our store, including original packaging.
(2) Proper
information is received with the returned shipment, such as the
original sales invoice.
(3) Where the refund check should be
sent to.
There will be a 10% restocking charge/handling charge on all returned merchandise.
The following items CAN NOT be returned:
(1) All nutritional supplement products, ginseng and all other oral taking products.
(2) Cameras, camcorders and other electronics except defect products.
(3) Opened (if seal is broken) skin care products; Used cosmetics, such as facial creams, lipsticks, perfumes, etc.
All sales of Electronic items are final except
for defect merchandise which will be exchanged within 14 days from date of
receipt.
For further information, please contact us at:
休斯顿出国人员服务中心
CTG Supply Inc. 9600 Bellaire Blvd.,
Suite 213 Houston, TX 77036 Phone: (713) 988-5200 Fax:
(713) 988-7222 E-Mail: info @ chinesegift.cc
